What if one of my nails arrives broken? Mason February 01, 2017 07:22 Follow If you can send us a picture of the unused damaged nails along with your order number, we'd be able to further assist you. Related articles How do I change temperature settings & how hot does the nail get? What is the white material made of on the Bolt? My Bolts heating element came dislodged or stopped heating? How to change the battery? Comments 0 comments Please sign in to leave a comment.