My glass does not fit snug on top the Bolt? Mason August 21, 2017 17:13 Follow Add a extra o-ring to the ceramic top to fill the small gap between the ceramic and the glass. Related articles My Bolt does not get hot enough to fully vaporize all my oils? How Do I Register My device For Warranty? Bolt 2 Overview & Tips Video I've Sent My Unit In For Inspection, When Can I Expect to Hear back? What Is Not Covered By Warranty? Comments 2 comments Sort by Date Votes Katelyn Dalton October 19, 2018 06:23 This is not exactly clear. The black O rings that I was provided with are too big to fit between bolt and the glass, I was also provided with 2 small clear plastic bands, I don't know if those are O rings also but they snapped on trying to wrap them around ceramic piece. Could you help me resolve this issue ? 0 Permalink Mason October 19, 2018 15:50 Hello Katelyn, We apologize your smaller o-rings broke putting them on your device! These are designed to be put in between the two large o-rings already on the device to snug up the glass if it doesn't already fit snug. I have created a ticket under your email so a customer service representative will be reaching out to you shortly to have a new set sent out. 0 Permalink Please sign in to leave a comment.